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Home Owners Warranty insurance

Changes to strengthen consumer protection under the Home Warranty Insurance scheme were passed by the NSW Legislative Council on November 12, “giving consumers an additional trigger to lodge insurance claims for defective or incomplete building work,” Fair Trading Minister Virginia Judge said.
Ms Judge said the Amendments represented the Government’s latest reform to home warranty insurance, [...]

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Triggering HOW insurance is only half the battle

by Amanda on November 18, 2008

So you’ve finally managed to liquidate your builder so that you can claim on your HOW insurance. Now you need to jump through a whole lot of other hoops as you battle your insurer (and bureaucracy).
After my posts on HOW earlier in the week, I received an email from Rob. For six years he’s been [...]

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How to avoid the HOW issue

by Amanda on November 15, 2008

In case you haven’t yet been devastated by the weak recommendations of the recently tabled Last Resort Home Builders Warranty Insurance Senate Inquiry report (and my disgust has been outlined in other posts today), here they are:
1. The committee recommends that all parties receive a copy of the insurance certificate, summary of product and dispute [...]

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What’s wrong with HOW insurance.

by Amanda on November 15, 2008

The Last Resort Home Builders Warranty Insurance Senate Inquiry report fails to recommend the far-reaching makeover of a system that is expensive, mandatory and close to useless.
So what does HOW cover? Not a lot.
In my book The Renovator’s Survival Guide I talk about the farcical nature of our mandatory Home Warranty insurance system, applicable in [...]

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How can anyone believe that HOW helps???

by Amanda on November 15, 2008

The Last Resort Home Builders Warranty Insurance Senate Inquiry report was tabled this week. It’s helped me see the light. All this time I was thinking that HOW was an expensive impost that helps only a tiny minority of consumers leaving the rest of us without accessible protection. Now I see it will be Sunny [...]

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Home Warranty Insurance - more tales of failure

by Amanda on November 15, 2008

While this renovator’s builder refuses (and seems unable) to fix her leaking deck, getting another builder to fix the problem would void her HOW insurance. Authorities say she needs to FORCE him to fix it.
In The Renovator’s Survival Guide I wrote about my friend Margaret, whose builder stealthily altered clauses in the contract after it [...]

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